UTair - The Company Mission

	History

	About us

	Management

	The Company Mission

	Business structure

	Passenger Operations

	Helicopter Operations

	Facts and Figures

	Maintenance and Repair

	Certification

	Personnel training center

	Flight Safety

	Center of transportation and services sale

	Airline Catering Services

	Airports Services

	Material and technical supplies

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	Working in UTair

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The Company Mission

UTair mission, strategic objectives and business direction

UTair Aviation conducts its business activity in accordance with the principles of the market economy, aiming at the maximum transparency and clarity and endeavoring to achieve a brand new level of passengers servicing and keep its status of a modern, first-quality and competitive air carrier.

UTair successively works out a system which would be resistant to possible unfavorable situations in the domestic and foreign economy development by means of the most effective distribution of priorities between the three main business activities:

helicopter operations in Russia;

helicopter operations abroad;

passenger transportations (passenger and cargo transportations on domestic and international flights with various aircraft types).

The mission of helicopter operations both in Russia and abroad consists in providing optimum-quality aviation services of various levels of complexity upon the customer’s request, at any time of year and day and in any part of the world by means of up-to-date and reliable helicopters.

The mission of passenger transportations consists in providing passengers with transportation on various aircraft types at reasonable prices and with convenient route schemes, supporting high level of safety, comfort and servicing.

These two missions are united by the Company’s aspiration for providing its customers with the optimum quality services and increasing the shareholder benefit.

Each business activity has its clear aims and objectives which it successively implements on the basis of its competitive advantages.

Strategic objectives:

Helicopter operations

Passenger transportations

* strengthening of its current status among the world leaders of helicopter services providers – global helicopter operators;
* integration in the world helicopter society by means of unification of its standards and cooperation with the world helicopter operators;
* entrance to new world markets, first of all – South-East Asia and Europe;
* keeping of its leading position on the Russian regional market in the Western Siberia;
* developing and provision of new services within the limits of the most promising and profitable types of helicopter operations, first of all – for oil and gas companies

* strengthening its position in the passenger transportation market not lower then on the third place among domestic carriers, with the market share not less than 10%;
* achieving of 10% level of profitability;
* entrance to new domestic and international markets by means of developing and providing new products;
* renewal of the aircraft fleet by means of purchasing new short-haul and medium-haul aircraft.

Medium-term objectives:

Helicopter operations in Russia	Helicopter operations abroad	Passenger transportations
* development of new technologies for aircraft usage when performing works for oil and gas companies; * increase of mobility of helicopter groups in order to facilitate transportation of helicopter operations bases; * assimilation and implementation of light helicopters; * expansion of territory and scope of operations by means of using helicopters all around Russia.	* further integration in the world helicopter society; * unification of operational standards and technologies; * expansion of area for helicopter services (Africa, South-East Asia, Europe, the USA, the Middle East, Australia and Oceania); * promotion of MI-26 helicopter in the world market; expansion of scope and types of helicopter services.	* development of regional markets included into UTair regular flights network; * updating of route network by means of establishing new aviation hubs; * development of the system controlling performance quality and passenger transportation processes complying with ISO 9000 standards; * development of regional and medium-haul aircraft, meeting current world requirements.

Competitive advantages:

Helicopter operations

Passenger transportations

* more than 35 years of experience in providing all types of helicopter services on various levels of complexity, including operations in extremely difficult meteorological and geographical conditions;
* mobile positioning system at the place of helicopter operations;
* competitive fleet of helicopters with various carrying capacity and functional purposes, including the biggest fleet of MI-26 helicopters in the world (the most load lifting helicopter in the global aviation);
* in-house helicopter repair and maintenance facility;
* qualified personnel and an in-house personnel training center.

* developed and diversified route network;
* deserved reputation of a reliable, up-to-date and safe airline;
* highly qualified personnel trained in the in-house Personnel Training Center;
* in-house airplane repair and maintenance facility;
* effective system of transportation sales;
* developing system of automated reservation via the Company web-site or by phone.

Successful achievement of the Company’s main business aims, objectives and missions depends on the Company aviation services, which are as follows:

aircraft repair and maintenance;

aviation personnel training;

sales of the Company services to its clients;

provision of passengers with in-flight catering;

airports activity.