You can pay for your baggage at the airport:
- one piece of baggage up to 10 kg (55×40×25 cm) — 2000 ₽ ₽ (or 30 € for international flights);
- one piece of baggage up to 20 kg (the sum of its 3 dimensions must not exceed 203 cm) — 3000 ₽ (or 50 € for international flights).
- one piece of baggage up to 10 kg (55×40×25 cm) 3000 ₽ (or 50 € for international flights).
- one piece of baggage up to 20 kg (the sum of its 3 dimensions must not exceed 203 cm) 4000 ₽ (or 65 € for international flights).
Cost of excess baggage and hand luggage for flight routes Moscow → Krasnoyarsk, Moscow → Saint Petersburg, Moscow → Krasnodar, when paid less than 36 hours before departure:
10 kg hand luggage
2500 RUB
10 kg excess baggage
2000 RUB
20 kg excess baggage
3000 RUB
Cost of excess baggage and hand luggage for flight route Moscow → Milan, when paid less than 36 hours before departure:
10 kg hand luggage
40 Euros
10 kg excess baggage
30 Euros
20 kg excess baggage
50 Euros
- In-flight service in Business class.
- Priority exit upon arrival.
- Carry-on luggage and Baggage — for the Economy class service fare.
- No service in the business lounge or private transfer to the aircraft.
Utair will refund the surcharge:
- If the airline substitutes the aircraft and is unable to offer the passenger a seat in business class.
- In the event where the airline demands the mandatory exchange or refund of the ticket.
Within Russia
1499 a
Worldwide
25 € (1999 ₽ if purchased at the check-in desk for flights departing from Russia)
Silver
499 a/ 7 € (699 a during check-in for international flights from Russia),
Bronze
999 a / 14 € (1299 a during check-in for international flights from Russia)
Utair will refund the surcharge for seat+:
- if the airline substitutes the aircraft and is unable to offer a different seat+ option on board;
- In the event where the airline demands the mandatory exchange or refund of the ticket.
- when a passenger is moved to another seat in economy class for safety reasons.
- passengers who, due to their age, a physical or mental illness, are not able to move quickly;
- individuals with impaired vision or hearing, who are not able to clearly follow instructions during the evacuation of the plane;
- passengers with children, as well as unaccompanied children under 12 years of age;
- individuals who are in custody or who have been deported;
- pregnant woman;
- employees of the State Courier Service of the Russian Federation (GFS) and the Special Communications and Information Service of the Federal Protective Service of the Russian Federation;
- passengers with animals in the aircraft cabin.
- passengers from 12 to 18 years of age;
- passengers who do not speak any of the languages in which the emergency instructions are given.
These seats are generally more peaceful than others.
In Russia
599 RUB
Abroad
9 Euros (or 629 RUB during check-in for flights from Russia)
Bronze
99 RUB / 1.5 Euros (or 129 RUB during check-in for international flights from Russia)
Utair will refund the surcharge for selecting a seat:
- if the airline substitutes the aircraft and is unable to offer an alternative seat option on board;
- In the event where the airline demands the mandatory exchange or refund of the ticket.
- when a passenger is moved to another seat in economy class for safety reasons.
If the passenger refuses the service, the surcharge for seat selection will not be returned.
If a passenger selects a seat and later gives it up and selects another seat, the payment will not be reimbursed.
from Moscow
4 hours before for sandwiches, breakfasts and beverages
8 hours before for hot meals
(48 hours for halal meals, and 72 hours for kosher meals)
to Moscow
18 hours before (48 hours for halal meals, and 72 hours for kosher meals)
from Tyumen
4 hours before
to Tyumen
18 hours before
from Ufa
4 hours before
to Ufa
18 hours before
from Surgut
2 hours before
to Surgut
18 hours before
In case of service cancellation by the passenger, funds paid will be reimbursed in full.
You may get a voluntary refund for meals, if you contact the airline company in advance (contact info https://www.utair.ru/information/feedback/) no later than 48 hours before departure.
Make a preliminary order in Sky Shop online catalogue
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