Check-in online

Online check-in is available at all the cities and airports except for:
- Beloyarsky  
- Khujand  
- Talakan  
- Barcelona   
- Moscow - Sanya/ Sanya - Moscow     
- Heraklion - Moscow 
- Igrim
- Sovetsky Airport
- Munich
- Tashkent 
- Samarkand
- Bukhara 
- Fergana

Flight check-in opens 36 hours before scheduled departure and ends 45 minutes before takeoff. Check-in for flights from Vienna and Tel Aviv ends 1 hour before takeoff.

- you, or one of your travelling companions, requires special assistance (unaccompanied children, the seriously ill, those on a stretcher, deaf or blind passengers, disabled passengers, etc.);
- If you are travelling in a group with more than 9 persons;
- The codeshare flights passengers.

Bring a printed copy of your boarding pass to the airport.

Boarding pass can also be printed at the airport:

• At any check-in desk not later than 50 minutes before departure
• At self-service check-in kiosks in Belgorod, Vnukovo (through a special printer for boarding pass printing from mobile phone on the second floor of Terminal A before security checkpoint), Mineralnye Vody, Nizhny Novgorod, Samara, Saint Petersburg, Surgut, Tyumen, and Ufa not later than 45 minutes before departure.

It is not necessary to print the boarding pass in Berlin, Kazan, Krasnodar, Milan, Minsk, Nizhny Novgorod, Omsk, Riga, Surgut, Ufa, Vienna.
Airport rules are subject to change. Before the flight, please check correct information available on the website of relevant airport.

Show the boarding pass on your smartphone to Aviation Security Service representative before inspection.

- Cabin baggage must be weighed and marked at the check-in desk (except the things which permitted to transport in the cabin as excess baggage); during pre-flight formalities (security check, boarding gate) airport staff can check the amount of pieces, weigh and measure your cabin baggage. If he amount of pieces, weight or dimensions are exceeded your items shall be accepted as checked baggage; if you travel only with cabin baggage it is not obligatory to weigh and mark it at the check-in desk;

- Please, pay your attention to the Baggage Acceptance Regulations;

- Pay attention to the list of priority hazardous substances and items prohibited for carriage on an aircraft by passengers in the checked-in luggage and cabin baggage;

- passengers can check-in their luggage at the check-in desk of your flight in the departure airport not later than 50 minutes before departure;

- passengers departing from the Vnukovo airport who checked-in by their own have separate desk for luggage check-in (№ 76-80, second floor, Terminal "A");

- if you travel with cabin baggage only and have a boarding pass with you, then you can proceed to pre-flight inspection. You don't have to receive a cabin baggage tag at the check-in counter.

Additional services (carriage of weapons, animals etc) are not provided at the codeshare flights with numbers from UT-4000 toUT-4999.

To cancel online check-in:

- please contact call-centre Utair by phone 8 (800) 234-00-88 before the flight departure. Toll-free in Russia.

- by yourself using website utair.ru not later than 50 minutes before departure.

To cancel online check in after flight departure please see our agent at the check-in desk in the airport of departure.

Attention:

Refund of the service 'Choose Comfort' fee is not made in case of cancelation online check-in.

Choose a seat with additional legroom (and/or the first row economy class).

The price , RUB
flights with flying time less than 3 hours	flights with flying time more than 3 hours
990	1490

The terms of service:
- The cost of service is given for one-way flight. Places are limited;
- Depending on technical features of different aircraft models the terms of service may vary;
- Reseating of a passenger during a flight from an enhanced-comfort seat to another seat (not within the comfort category) for the flight safety purposes;

Attention:
Due to the fact that most enhanced-comfort seats are located in emergency exit aisles, for the sake of flight safety, the service cannot be provided to the following passenger categories:
-Passengers with a disability, passengers suffering from an illness (DEAF, BLND, WCHC, WCHR, WCHS, STCR, OXYG, MEDA, DPNA, LEGL, LEGR, LEGB);
- Passengers with carry-on baggage (CBBG);
- Employees of the Courier Service and the Special Communications Service (COUR);
- Passengers carrying pets in the cabin (PETC);
-Inadmissible passengers/deportees (INAD, DEPA, DEPU);
- Passengers carried under guard;
- Pregnant women;
- Passengers below 18 years of age, including children and unaccompanied children;
- Passengers not speaking either Russian or English.

If Passengers of these categories purchase the Service (seats next to the emergency exits) in the aircraft cabin, their seats will be changed without refund.

Refund of the service fee is made in the following cases:
- unforeseen change of aircraft type and impossibility to provide the service;
- unforeseen cancellation of flight and impossibility to provide the service;
- reseating of a passenger during a flight from an enhanced-comfort seat to another seat (not within the comfort category) for the flight safety purposes.

Сhange seat after payment is not allowed. In case of cancellation of the carriage the Service shall not be formalized again.
. If the Passenger has voluntarily cancelled the air carriage, no amounts from the sum paid for the Service shall be refunded.